Effectiveness of nurse Leaders’ use of conflict resolution/management strategies Discussion

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Discussion Paper

Topic:

Using current research literature, critically discuss the effectiveness of nurse leaders’ use of the five major conflict
resolution/management strategies (i.e. compromising, collaboration, avoidance, competition, accommodation) in terms of evidenced patient, staff and organizational outcomes in a range of contemporary clinical practice contexts, including the new graduate practice context.
Student Directions:

Carefully read and understand the discussion paper topic, student directions and the Discussion Paper Marking

Criteria and Standards Guide provided in this learning guide to assist you in the construction your discussion paper.

The work is to be structured as a formal essay, with a relevant introduction, body of work, and conclusion, with no headings or subheadings. The work is to be written at an acceptable academic level and scholarly style and in the third person. Note that use of pronouns is to be avoided.
Ensure you adequately and appropriately define and describe all major terms, including: nurse leaders, effectiveness, and each of the five major conflict resolution strategies.

You may find it helpful to review the essential readings from Tutorial 3 as a starting
point to help you develop your approach to this assignment task.

The NSW Health Department (2001 , p. 23) has defined effectiveness as “the extent to which a treatment or intervention has achieved the desired outcome”. Therefore, the discussion should describe and critically discuss the evidence from current research studies regarding the extent to which nurse leaders use of conflict resolution strategies evidenced measurable and important improved outcomes for patients (such as higher levels of patient satisfaction), staff (such as less attrition, absenteeism, higher staff satisfaction) and for the organization.

Adequately and appropriately use at least five (8) recent (i.e. from 2009) peer reviewed, research journal articles, (preferably from nursing management and leadership journals) to adequately support critical discussion points.

In addition to these required 8 recent peer reviewed research journal articles, you may use,where appropriate and relevant, other high quality academic literature in the discussion paper. Please note that the quality of your critical discussion will depend largely on the appropriateness and quality of references and how well these are used to
provide evidence and support for that discussion.

In the construction of your written work do not use non-academic literature.

Further, it is not acceptable to copy any information from other sources, including Websites or other electronic sources, other students, books, journals, etc., and present it as your own work (please see Student Academic Misconduct policy

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